The The Survey And Perspective Of Human Factors Associated With Maintenance Activity
DOI:
https://doi.org/10.11113/jest.v5n2.119Keywords:
Human Factor, Maintenance, Human error, Performance shaping factors, safetyAbstract
Maintenance is the work needed to keep plant and equipment in proper condition, and it is one of twenty elements of process safety management and the purpose of maintenance activities is to keep equipment in a good condition for performance during the operation process. However, ineffective maintenance may have a negative effect on performance. The consequence of ineffective maintenance can shorten the life of equipment or plant, can be harmful to workers who perform the maintenance tasks, and lead to accidents or incidents. Ineffective maintenance occurs as a result of many reasons, such as but not limited to human factors like complexity of maintenance task, poorly written maintenance procedure, fatigue and Organizational Factors such as poor experience, lack of training, lack of safety systems and barriers, and Poor health and safety culture. The aim of this study is to identify common human performance factors associated with maintenance and identify its influence on human error in aging oil and gas plants in the United Aarab Emirates. Five case studies are presented to identify human factors contributed to the accident during maintenance activities and to identify its linkage with human error, then survey strategy is used for data collection and a structured questionnaire is designed and distributed among people who involved in maintenance activities in UAE. The research concludes that understanding work procedures is influenced by the maintenance experience of the workers and communication between workers and management and safety culture has an influence on human error.
References
Noroozi, A., Khakzad, N., Khan, F., MacKinnon, S., & Abbass, R. (2013), The role of human error in risk analysis: Application to pre-and post-maintenance procedures of process facilities. Reliability Engineering and System Safety, 119, 251–258.
Chin, H.H., Varbanov, P.S., Klemeš, J.J., Benjamin, M.F.D., & Tan, R.R. (2020). Asset maintenance optimization approaches in the chemical and process industries – A review. Chemical Engineering Research and Design, 164, 162–194.
Bhatia, K., Khan, F., Patel, H., & Abbassi, R. (2019). Dynamic risk-based inspection methodology. Journal of Loss Prevention in the Process Industries, 62, 103974.
Dhillon, B.S. (2014). Human error in maintenance: An investigative study for the factories of the future. IOP Conf. Series: Materials Science and Engineering, 65, 1-13. Retrieved from http://iopscience.iop.org/1757-899X/65/1/012031.
Antonovsky, A., Pollock, C., & Straker, L. (2014). Identification of the human factors contributing to maintenance failures in a petroleum operation. Human Factors, 56(2), 306-321.
Okoh, P. & Haugen, S. (2014). A study of maintenance-related major accident cases in the 21st century. Process Safety and Environmental Protection, 92, 346-356.
Reiman, T. (2011). Understanding maintenance work in safety-critical organizations–Managing the performance variability. Theoretical Issues in Ergonomics Science, 12(4), 339-366.
Reiman, T., & Pietikainen, E., (2012). Leading indicators of system safety–Monitoring and driving the organizational safety potential. Safety Science, 50, 1993– 2000.
Blackman, H.S., Gertman, D.I., & Boring, RL (2008). Human error quantification using performance shaping factors in the SPAR-H method. Paper presented at the Proceedings of the Human Factors and Ergonomics Society Annual Meeting 52: 1733.
Emami-Mehrgani, B., Neumann, W. P., Nadeau, S., & Bazrafshan, M. (2016). Considering human error in optimizing production and corrective and preventive maintenance policies for manufacturing systems. Applied mathematical modelling, 40(3), 2056-2074.
Sasitharan, D., & Mad Lazim, H. (2016). Human errors in maintenance activities: An overview of some contributing factors and plans to mitigate their effects. Journal of Technology and Operations Management, 11(1), 27-37.
Sheikhalishahi, M., Pintelon, L. & Azadeh, A. (2016). Human factors in maintenance: A review. Journal of Quality in Maintenance Engineering, 22(3), 218-237.
Wurhofer, D., Meneweger, T., Fuchsberger, V., & Tscheligi, M. (2018). Reflections on Operators' and Maintenance Engineers' Experiences of Smart Factories. In Proceedings of the 2018 ACM Conference on Supporting Groupwork (pp. 284-296).
